Simon Says

Training sessions for most computer learning tend to be adult versions of Simon Says, where the trainer clicks things and the trainees try to copy the clicking so that the same images appear on their screens, not really having much appreciation for how the images appeared. Should anything actually be learned, it will certainly be forgotten by the time the software actually has to be used.  Of course, you might get a 20 page handout of instructions and screen shots, and it's possible that the answer you seek a month after the training session might actually be in there somewhere.  Equally likely, though, is that the system will have changed by then.